In days gone by, if you drove your ’79 Ford Bronco into a lamp post, the fix was simple. Replace the headlamp, repair the fender. These days, not so much. “Making a robot that perceives its surroundings — not just spotting that lumpy mass but understanding it’s a child … is the main challenge of […]
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Insurance marketing is challenging. When shopping for shoes, apparel, electronics and cars, there’s image involved. People feel strongly. They have skin in the game. Clearly, shopping for insurance is not as emotionally engaging. Yet, some pitches are more compelling than others – especially with younger audiences. Let’s take a look. A case in point: Lemonade […]
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Customer satisfaction is on the up-and-up where auto claims processing is concerned – but when it comes to integrating digital claims reporting technology, insurers have some work to do. That’s according to a new study by J.D. Power. Let’s take a look at the highlights. Customer satisfaction rising Insurers are doing a great job at […]
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What does the future hold for insurance? If the words “direct to consumer” jump to mind, hold up. Despite the craze for direct insurance that we’ve been seeing in recent years, these days, the middleman is in higher demand than ever. The question is, how can that demand be met? Insurance MGAs are essential industry […]
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The legalization of recreational marijuana is raising new questions for insurers and public safety officials, both of whom share a common interest in keeping intoxicated drivers off the road. Particularly for insurers, big changes in the risk landscape are in the making. Let’s take a look. More cannabis usage = more DUI Legal substances are […]
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Even though natural disasters are on the rise, homeowners aren’t making changes in how they buy insurance – or how much coverage they buy. It comes down to a problem in buying beliefs – so how can we shift those beliefs? Three words: educate, educate, educate. Buying patterns: what’s the norm? Let’s start with some […]
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Better tech. Lower risk. Fewer collisions. All these great advances just might lead to significantly less premium revenue. What’s an insurer to do? Okay, to be clear, reducing injuries, damages and fatalities is great news, and if autonomous vehicles can do that (as it seems they soon will!), we owe them a big thank you. […]
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This October at the MGM Grand Las Vegas, the 2018 InsureTech Connect conference explored the future of the industry. Because the future is here. That’s according to Oliver Wyman, the presenting sponsor at this year’s digital innovation summit, the world’s largest devoted to insurance tech. Silvervine Software was excited to join over 6,000 delegates from […]
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What’s new for cars, digitally speaking? Below are 10 new trends that may impact you personally – in the way you buy, drive and maintain your car, and professionally in the way you underwrite your auto insurance book. Move over cameras: here comes high-res radar. When it comes to features like automatic braking, cameras are […]
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When it comes to health coverage, most Americans agree that pre-existing conditions should never prevent a person from accessing the medical care they need. But what about other kinds of insurance coverage? What about pre-existing conditions in P&C? Admittedly, it’s a bit strange to put it in these terms – still, this is a question […]
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