Getting You to Point "C" Faster
Your P&C Insurance Software Team
When you tackle a P&C insurance software project, it can feel like you're eating an elephant. Where should you start? What are the steps?How can you get from Point A to Point B? With your Silvervine P&C insurance software team, these answers come easier. We know insurance and we've done this before. Many times, in fact.
Best of all, we take you all the way to Point "C" - COMPLETION of your project.
Ready to seize your next opportunity? We're ready to equip you.
Our Executive Team
Shurré Hampton - General Manager
With more than 15 years of experience in software development, Shurré leads our team of designers, developers, quality analysts and engineers responsible for releasing innovative technologies benefiting the insurance marketplace. She works to make sure the development team is able to work as efficiently as possible, working directly with the PMs on project schedules, cost projections, and cash-flow forecasts. She makes sure each team member has clear goals and that nothing prevents them from doing their work. Since her start at Silvervine in 2007, Shurré worked as lead developer and project manager before being chosen to lead project development for the company as a whole. Shurré has a B.S. in Information Technology, major in Computer Programming and minor in Web Design from Middle Georgia State University. She has lived all over the country as a military brat and now resides in Warner Robins, GA with her three children. She loves music, cars, and watching soccer.
John Baker - Director of Business Development
John is responsible for all aspects of developing and managing Silvervine's sales and marketing plans. His responsibilities include executing an inbound marketing and lead generation platform; building Silvervine's brand and product awareness in the P&C insurance industry through industry events and promotions; collaborating with industry professionals to identify new opportunities for growth; identifying and overcoming competitive threats; collaborating with insurance prospects and customers to close sales of new systems as well as upgrades to existing systems; writing proposals and negotiating contracts; and building the Silvervine Software sales team and capabilities to continue to meet the company's growth objectives. John has more than 25 years of experience in the insurance and technology sector. He received his Bachelor of Arts in Communications from Ambassador College. When John is not at work, he enjoys the Florida beaches with his wife and two sons.
Michael B. Crain - Director of Information Technology
Michael leads Silvervine's team of IT professionals responsible for IT operations, code deployment and facility management. He directs policy, operations and sustainment of hardware and software services for the following capabilities: SSAE16 SOC1 and PCI certified collocated data center supporting hosted production clients; SSAE16 SOC1 certified data center supporting Silvervine project development and administrative functions; unmanaged rack space in the leased facility supporting our off-site backup storage and disaster recovery services; desktop systems; and network and system support for Silvervine's non-hosted clients. Mike has completed a certificate program in Project Management and holds a Bachelor's Degree in Management Information Systems. He is a retired Air Force Chief Master Sergeant and is actively involved in community outreach as a board member of Cherished Children, a program that helps underprivileged children. Mike is married and has one son.
Jason Niederkorn - Director of Research & Development
Jason is responsible for the overall core system’s roadmap, research and development of new functionality and products; and ensuring the quality of the existing platform. He collaborates with prospective and current clients as well as internal project teams to determine how to tailor our product to best suit the insurance industry’s current and future needs. A meticulous eye, he ensures that efforts are held to a high standard. With over 20 years in the software development world, Jason’s progression and ground-up leadership in the industry provides customers with forward-thinking and strategic alignments to ensure cutting-edge technologies are consistently being evaluated and deployed. Jason holds a BS in Computer Information Systems from Valdosta State University. He lives in Perry, Georgia with his wife and 3 children. When not in the office, Jason enjoys spending time with his family, collecting and playing board games, woodworking, playing guitar, writing and performing in local area theatre productions.
Leigh Martin - Director of Software Operations
Leigh joined the team in 1997 as executive assistant to Gary Martin. Though she left for a time of focus on her family, she returned in 2010 as part of the Customer Care team before landing in her current role of Project Manager. Leigh focuses on working to identify pain points to make sure each PTS system provides maximum opportunity for business growth. Leigh currently resides in Atlanta, GA with her husband, three children and three dogs. She holds a Master's Degree in Music Education from Mercer University and is presently enrolled in the University of Nebraska at Omaha working toward a degree in Project Management. Leigh recently became a member of the Project Management Institute, PMI Heartland Chapter.
Erin Lake - Sr. Marketing Manager
Erin leads our marketing effort through designing and implementing comprehensive marketing strategies to create awareness. Detail oriented with an eye for innovation, she ensures relevant metrics are measured, benchmarks are met and staff performance is enhanced. Erin holds a Bachelor of Business Administration from the University of Alaska. Erin lives in Macon, GA and when not in the office, she’s likely tending to gardens, solving design dilemmas, enjoying the outdoors or traveling.
Keatra Bass - Financial Controller
Offering financial advice and support to the management team, ensuring sound decisions is Keatra's jam. Her responsibilities include making sure financial practices are in line with all statutory legislation, regulations, corporate policies and procedures. She is also responsible for overseeing the preparation of the company's financial reports and coordinates the activities of the Finance & Administration Team. She has a long tenure - over 23 years - in accounting and finance. Keatra has a Bachelor of Science in Business with an emphasis in Accounting from Fort Valley State University and a Master of Business Administration with an emphasis is Accounting from the University of Phoenix. Keatra is from the Middle Georgia area and currently resides in Bonaire, GA. She has two sons and loves crafting, traveling and spending time with family.
Timothy Cunningham- Director of Payments
With over 20 years in insurance software, Tim knows a thing or two about software strategies and creating tomorrow’s technology. Over the span of his career, he has held director roles in customer support, IT, sales and marketing, as well as payment services. His expertise and mastery in software development is reflected in his work. Tim is the author of Learn Cold Fusion in a Week and a public speaker at various technology conferences including the Adobe Summit, NCDevCon, devObjective and IASA. A movie enthusiast, Tim has appeared in numerous movies and TV shows. Tim resides with his family in Byron, GA.
Customer Account Managers
Our CAMs take on the management of key client projects with the goal of delivering on time, within budget, and within scope. They maintain project schedules while enforcing quality and gathering/reporting metrics on production and financials. The PMs identify and manage project priorities while evaluating current processes to drive continuous improvements across their teams.
Jeannie Reas - Customer Account Manager
Jeannie’s Silvervine career began in 2009 as a Customer Care Representative and subsequently has held progressive roles in quality assurance, product deployment, software requirements, and process improvement. She currently serves as the voice of the customer as a CAM. Known for her commitment to customer satisfaction, her vast breadth and depth understanding achieved from her previous roles positions her as a strong customer advocate with the ability to pinpoint effective solutions for her clients and team members. Jeannie holds a BA in English and is a Certified Green Belt in Lean Six Sigma. She lives in Kathleen, GA with her husband and three boys.
Nicole Altman - Customer Account Manager
Nicole joined Silvervine in July of 2012 as a member of the Quality team before transitioning to Requirements. The potential shown in these areas allowed her to shine as a candidate for Project Manager and now CAM. These previous roles have helped her to fully understand the scope of the clients' needs from start to finish. She holds a Bachelor of Science in Interdisciplinary Studies. She lives in Macon, GA with her husband and two children.
Jaron Wilkins - Customer Account Manager
Jaron started off as a developer at Silvervine in 2002, eventually becoming both a CAM and manager of Silvervine's Atlanta office. Jaron has a Master's Degree in Software Engineering from Southern Polytechnic State University (now known as Kennesaw State University). He lives in Atlanta with his wife and son.