Looking to Increase Customer Satisfaction and Retention? Payment Options and Speed Will Move the Needle
Auto insurers are failing to increase customer satisfaction. That’s the takeaway from J.D. Power’s 2021 U.S. Auto Insurance Study. After[...]
Tackling the Evolving Claims Experience: Three Perspectives
The claims experiencing is evolving. Claimants have new expectations, adjusters have new tools, and insurance companies are evaluating ways to[...]
Interactive Voice Response: The Tech Upgrade Your Insurance Strategy Needs
Right now, insurance companies are investing heavily in technological upgrades. Overall, this is a good thing. The digital revolution holds[...]
Can You Pass Payment Processing Fees onto Insurance Policyholders?
Credit card processing fees can eat into your profits – but what if you could use them to generate revenue[...]
The New Must-Have Feature for Insurance Software: Evergreen
Whether you’re getting a new roof on your home or upgrading your policy administration system at work, progress can be[...]
Does the Policy Administration System You’re Considering Check All the Boxes?
Competition in the insurance industry is getting fierce. To compete with both emerging insurtechs and giant traditional insurance carriers, you[...]