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The Insurance Claims Satisfaction Divide:
How to Digitize and Delight

Insurance Claims Satisfaction

Your claimants might not be as happy as you assume. J.D. Power’s 2022 U.S. Property Claims Satisfaction Study found that claim satisfaction dropped to a five-year low. For insurers who think they’ve been doing a great job improving the customer experience in recent years, this could come as an unpleasant surprise. Clearly, insurers need to […]

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