Auto Insurance Churn Is Up – Digital Claims Payments Can Help
Auto insurance customers know they have options. They won’t stay with an insurance company unless they think they’re getting a good deal – and the premium isn’t the only thing that matters. More and more, offering digital claims payments is an essential piece of the insurance customer satisfaction puzzle. Changes in Auto Insurance Shopping Patterns […]
Continue readingNew Trends in Online Payment Processing
Have you ever mapped out the customer journey for your auto and home policyholders? If you did, you’d discover this interesting truth: Most policyholder interactions involve payments. Either they’re paying you premiums or you’re paying them for claims. Because your most frequent policyholder touchpoint involves payments, it’s vital to have a cutting edge payment processing […]
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