Chatbots Work … But Are They Working for Insurance?
Chatbots – the automated computer systems that use artificial intelligence to dialogue with customers in real time – are on the rise. And for good reason: chatbots bring a lot of advantages, both for the insurer and the customer, as we’ll see below. But are there limits to what chatbots can do for you? Sure […]
Continue readingWhat the Rise of Chatbots Means for Insurance Software
When integrated with insurance software, chatbots can improve sales, marketing, underwriting, claims, and customer service for the P&C insurance industry.
Continue reading